fb277 Privacy Policy

Section 1

About This Policy

fb277 ("we", "our", or "platform") is a trusted online gaming and sports betting platform in Bangladesh. This privacy policy ("policy") explains how we collect, use, share, and protect your personal information when you use the fb277 website (https://fb277.cam).

By creating an account or using our services on the platform, you agree to the terms described in this privacy policy. If you do not agree with this policy, please refrain from using our services.

This policy is related to fb277's Terms and Conditions and should be read together with them. We may update this policy from time to time; we will notify you of any significant changes.

Section 2.1

Registration and Identity Information

When you create an account on fb277, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID card or passport number (for KYC verification)
• Residential address
• Username and encrypted password

Section 2.2

Financial and Transaction Information

To ensure secure transactions, we collect:

• bKash, Nagad, Rocket, or Upay mobile banking numbers
• Bank account details (where applicable)
• Deposit and withdrawal history
• Transaction date, time, and amount
• Information required to comply with Anti-Money Laundering (AML) standards

Section 2.3

Technical and Usage Information

Information automatically collected while you use our platform:

• IP address and device type
• Browser type and operating system
• Page visits, game play duration, and session data
• Information collected from cookies and similar tracking technologies
• Referral source (where you came from before visiting our site)

Section 3.1

Service Operation and Improvement

We use the information you provide for the following purposes:

• To create, verify, and manage accounts
• To process deposits and withdrawals
• To provide gaming services and bonus offers
• To improve platform performance and user experience
• To identify and resolve technical issues

Section 3.2

Security and Legal Compliance

We use your information to:

• Prevent fraud and unauthorized access
• Ensure age verification (for users aged 21 and above only)
• Implement responsible gaming policies
• Meet legal and regulatory obligations
• Assist with dispute resolution and audit activities

Section 3.3

Communication and Support

When communicating with you:

• To send important account-related notifications
• To provide 24/7 live chat support
• To share promotional offers and bonus information with your consent
• To provide relevant updates about gaming activities

Section 4.1

Sharing with Third Parties

fb277 does not sell or rent your personal information. However, it may be shared on a limited basis in the following cases:

• Payment processors: With bKash, Nagad, Rocket, Upay, and banking partners — solely to complete transactions.
• Game providers: With providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe — for the purpose of operating gaming services.
• Technology providers: For maintaining the security and technical infrastructure of the site.
• Legal authorities: Where required by court order or legal obligation.

All third-party partners are bound by strict confidentiality agreements and may only use the information for specified purposes.

Section 4.2

What We Will Never Do

• We will not sell your personal information to marketing agencies or third-party advertisers.
• We will not send promotional messages without your consent.
• We will not share your financial information with unauthorized parties.
• We will not use your data beyond the purposes described in this policy.

Section 5.1

Technical Security Measures

fb277 uses industry-standard security technology to keep your information safe:

• SSL Encryption: All data transfers are protected by 256-bit SSL encryption.
• Database Encryption: Stored information is kept in encrypted format.
• Firewall Protection: Advanced firewall systems are in place to prevent unauthorized access.
• Two-Factor Authentication: An additional layer of security for account login.
• Regular Security Audits: Platform security is regularly tested and updated.

Section 5.2

Data Retention Period

How long we retain your information:

• Active account data: for as long as the account remains active.
• After account closure: for as long as necessary to meet legal obligations.
• Transaction records: for the period required by financial regulatory requirements.
• Technical logs: generally up to 90 days.

Once the stated period has passed, we securely delete or anonymize your information.

Section 6.1

Use of Cookies

fb277 uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

The types of cookies we use:

• Essential cookies: Required for the core functionality of the site — maintaining login sessions, saving language preferences, and so on.
• Functionality cookies: Help remember your preferences and settings.
• Analytics cookies: Used to understand site usage patterns — data is collected anonymously.

Section 6.2

Cookie Controls

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect some site functionality. Detailed instructions for managing cookies are available in the help section of most modern browsers.

Section 7.1

Your Rights Regarding Your Information

As a fb277 user, you have the following rights:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances.
• Right to restrict processing: The right to request that processing of your information be limited in certain cases.
• Right to object: The right to object to the processing of your information for specific purposes.

To exercise these rights or for any information-related inquiries, please contact us.

Section 7.2

Opting Out of Marketing Communications

You can stop receiving promotional emails or notifications at any time. To do so, update your account settings or contact our support team via live chat. Please note that you cannot opt out of important account-related notifications (transaction confirmations, security alerts).

Section 8

Age Restriction & Child Protection

fb277 provides services only to individuals aged 21 or above. We do not intentionally collect any information from minors.

If we become aware that a minor has used our platform, we will immediately close that account and delete any information collected. If parents believe their child has used fb277, please contact our support team immediately.

For more information on responsible gaming, please visit our Responsible Gaming page.

Section 9

Updates & Changes

We may update this privacy policy from time to time. If any significant changes are made:

• The "Last Updated" date at the top of the page will be changed.
• A notification will be sent to the registered email address.
• A notification may be displayed when logging into the platform.

Continued use of the platform after changes will be considered as your acceptance of the updated policy. Therefore, it is recommended that you read this policy regularly.